1. Introduction

OrolayHeyDudesFC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://orolay.heydudesfc.us/, make a purchase, or interact with our services. Please read this policy carefully. By using our website, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

  • Contact information (name, email address, phone number)
  • Shipping and billing address
  • Payment information (processed securely through third-party processors)
  • Account credentials (username and password)
  • Communications and correspondence

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, referring website)
  • Cookies and similar tracking technologies (see our Cookie Policy)
  • Location information (general geographic location based on IP address)

2.3 Information from Third Parties

We may receive information about you from:

  • Social media platforms (when you interact with our social media pages)
  • Payment processors (confirmation of transactions)
  • Analytics providers (aggregated usage data)
  • Marketing partners (with your consent)

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders, account, and inquiries
  • To improve our website, products, and services
  • To send marketing communications (with your consent)
  • To prevent fraud and enhance security
  • To comply with legal obligations
  • To personalize your shopping experience
  • To analyze website usage and trends

4. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), we process your personal data based on:

  • Contractual necessity: To fulfill our obligations to you
  • Legal compliance: To meet our legal obligations
  • Legitimate interests: To operate and improve our business
  • Consent: For marketing communications and certain cookies

5. Sharing Your Information

We may share your information with:

  • Service Providers: Payment processors, shipping carriers, IT services
  • Business Partners: Marketing partners (with your consent)
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties for their marketing purposes.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses
  • Privacy Shield certification (where applicable)
  • Adequacy decisions

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security assessments
  • Access controls and authentication
  • Data minimization and retention policies

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, including:

  • Order information: 7 years for tax and legal compliance
  • Account information: Until account deletion request
  • Marketing data: Until consent withdrawal
  • Analytics data: 26 months maximum

9. Your Rights and Choices

Depending on your location, you may have the following rights:

9.1 General Rights

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Restrict processing
  • Data portability
  • Object to processing

9.2 Marketing Communications

  • Opt-out of marketing emails (use unsubscribe link)
  • Adjust cookie preferences (see Cookie Policy)
  • Manage account communication settings

9.3 California Privacy Rights (CCPA/CPRA)

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale/sharing
  • Right to non-discrimination

10. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

12. “Do Not Track” Signals

We do not currently respond to Do Not Track browser signals. We provide information about our data practices in this Privacy Policy and our Cookie Policy.

13. Cookies and Tracking Technologies

We use cookies and similar technologies as described in our Cookie Policy. You can manage your preferences through our cookie consent banner and browser settings.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Updating the “Last Updated” date
  • Sending email notifications for major changes (where appropriate)

15. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

OrolayHeyDudesFC
Customer Support Email: [email protected]
Website: https://orolay.heydudesfc.us/

For EU/UK residents, you may contact our representative:
[To be appointed based on business operations]

16. Complaints

If you have concerns about our data practices, you may contact:

  • Your local data protection authority
  • For California residents: California Attorney General
  • For EU residents: Your national data protection authority